If you have multiple service accounts, select the service account you want to register the code on. For your safety, please take preventative measures against compromised access. Log in to the Mog Station with your Square Enix account. Users who have had an account compromised may continue to repeatedly receive harm. station is 4km away & the bus station 3km. If you are using a smartphone, please use a computer.) (This form can only be accessed through a computer browser. If you would like to request a game data recovery, log in to the SQUARE ENIX Support Center using the SQUARE ENIX account that was compromised and click the below URL to contact us. If you have lost any items or gil or if any of your characters have been deleted, we will investigate and attempt to restore game data. Log in to the game and see if there has been any damage or changes to your characters' items or gil. The physical security token can be purchased for $14.99 ( ) or you can download the free software version for your Android or iPhone device. Therefore, if you encounter one of these errors when trying to make a payment, try these steps: Make sure the payment details are entered correctly. (4) Add a Software or Security Token to the accountĪdding a token to the account will require the use of a one-time password upon every log in but it is the best way to secure the account from third party access. The card you’re trying to use does not allow recurring payments. (2) Update the security question and answer Once you are able to log in to the account, secure the account once more by going to "Square Enix Account Settings" -> "Update Account Information" and doing the following: (5) Enter the Confirmation Code into your browser and complete the form to update your password Before beginning the Home World transfer process, you must first log out of and exit the game client. (4) An email containing the following information will be sent (do not close your browser): After reading the guidelines below, please proceed to the FINAL FANTASY XIV: Mog Station to use the Home World Transfer Service. (2) Select "Forgot your ID or password?" from the login screen (1) Access the FINAL FANTASY XIV: Mog Station ( ) (5) Follow the link to reset your password (4) An email containing the following information will be sent (3) Enter your registered email address (case sensitive) (2) Select "I forgot my ID/password" from the login screen (1) Run "FINAL FANTASY XIV: A Realm Reborn" To restore the status of the account, perform a virus scan on your computer or smartphone and follow these steps to reset your password. If you suspect that an account you access has been compromised, please perform these steps as soon as possible.
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